Terms of Service

Last updated: September 24, 2026

1. Acceptance of Terms

By accessing or using the uRide platform, you agree to be bound by these Terms of Service. If you do not agree, please do not use our services.

2. Eligibility

To use uRide, you must:

  • Be at least 21 years of age
  • Hold a valid driver's license
  • Provide accurate identity and payment information
  • Pass our identity verification process

3. Vehicle Rentals

By booking a vehicle through uRide, you agree to:

  • Use the vehicle only for lawful purposes
  • Return the vehicle in the same condition as received
  • Complete required pickup and drop-off photo inspections
  • Make payments on time per your agreed schedule
  • Not sublease or allow unauthorized drivers to operate the vehicle

4. Payments and Billing

By providing payment information, you authorize uRide to charge your payment method on the agreed billing schedule. Late or missed payments may result in service suspension. All payments are processed securely via Stripe.

5. Cancellations

Cancellation requests are subject to admin review. Refunds, if applicable, are issued at our discretion based on the timing and circumstances of the cancellation. Active rentals require advance notice for cancellation.

6. Damage and Liability

You are responsible for any damage to the vehicle during your rental period. Damage discovered during our AI-assisted inspection process may result in additional charges. You agree to cooperate fully with any damage assessment.

7. Rent-to-Own Program

Rent-to-Own agreements are subject to additional terms outlined in your individual contract. Consistent on-time payments are required. Missed payments may result in vehicle repossession and contract termination.

8. Termination

uRide reserves the right to suspend or terminate your account for violation of these terms, non-payment, or fraudulent activity.

9. Limitation of Liability

uRide is not liable for indirect, incidental, or consequential damages arising from your use of our services. Our total liability is limited to the amount paid by you in the 30 days prior to the claim.

10. Contact Us

Questions about these Terms? Contact us at:
support@uride.app