Privacy Policy

Last updated: September 24, 2026

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes:

  • Name, email address, and phone number
  • Driver's license and identity verification documents
  • Payment information (processed securely via Stripe)
  • GPS location data at the time of vehicle pickup and drop-off
  • Vehicle inspection photos submitted through the app

2. How We Use Your Information

We use the information we collect to:

  • Process and manage your vehicle rental bookings
  • Verify your identity and driver's license
  • Process payments and send receipts
  • Send notifications about your rental status
  • Improve our services and customer experience
  • Comply with legal obligations

3. Google Sign-In

We offer sign-in via Google. When you use Google Sign-In, we receive your name and email address from Google. We do not receive your Google password. We use this information solely to create and manage your uRide account.

4. Information Sharing

We do not sell your personal information. We may share your information with:

  • Stripe for payment processing
  • Law enforcement if required by law
  • Service providers who assist in our operations

5. Data Retention

We retain your information for as long as your account is active or as needed to provide services. You may request deletion of your account by contacting us.

6. Security

We implement industry-standard security measures to protect your personal information. All payment data is encrypted and handled by Stripe, a PCI-compliant payment processor.

7. Your Rights

You have the right to access, correct, or delete your personal information. To exercise these rights, please contact us at the email below.

8. Contact Us

If you have questions about this Privacy Policy, please contact us at:
support@uride.app